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Comunidades, English, Gestión del conocimiento, Gestión e innovación

Community management blog reading

After months of being absolutely involved in our pregnancy and the job change, I’m finally starting to get some free time two evenings in a row… to celebrate which, I’m apparently taking back to blogging so as to get rid of it :-). Go figure.

Now, catching up on some reading, these tidbits are thought-worthy…

Ton Zjilstra hasn’t yet got to expand on his presentation on ReBoot 10, which looks interesting… if orphan without the captions. See his previous posts for some further interesting comments on the nature (and varied utility) of knowledge, plus his latest thinking on the “monster model“. Now, maybe I should stop sulking at missing US events and start travelling the EU again…

Professor McAfee is at it again (meaning, writing things that frankly don’t seem up to scratch… but then a professional guru does not need to cater to the people who know, but to those that would). A foray into social networking brings him in contact with Facebook, and he dips his toes into Tweeter… and he concludes that they need some form of “usage rules” to avoid being clutter magnets. Thank goodness he didn’t join a dating service to try professional networking, too. Tools for jobs, Mr McAfee… if you wanted corporate instant messaging or a community of practice, you should have looked a bit further than that. Social software is not just the buzznames.

Patrick Lambe’s post sent me on to this presentation by Cory Banks, chronicling her first six months as a knowledge manager. Her experience is not ground-breaking… but the telling (in every sense) is useful. Not the ony interesting tidbit :-).

Nancy White’s blog moved a couple of months ago (I think :-), since that was when I wasn’t paying attention to anything non-cataclysmic). The new one is here, I’ll have to correct the blogroll one of these days. The visit was rewarded by a great article on a classic KM and project management tool, the After Action Review and close cousings.

Luis Suarez seems to have been in Madrid and missed a beer :-), but at least posts a very interesting article on the effects of avoiding corporate e-mail in favour of more knowledge-friendly “social software” tools… not just his direct experience but some other comments make a good read. Not least because I do believe over-reliance on e-mail is part of the silo-ing and consistency problem plaguing most organizations. Nowadays there are far better ways to share information and documents, and email should be kept to a minimum… but it isn’t.

CommonCraft’s blog these days is full of posts from their evolution into a sort-of-formal business, with a video store and all :-). Worth reading, especially for those thinking about a SoHo consultancy life (or any other “light-weight” business)… and not least, to those aiming to live off knowledge work.

Reading Fernando Tellado’s write-up of Cuil, the new search engine that aims to further stress relevance in searches, I’m reminded of The Economist’s recent article about how the diversity of quotations is becoming smaller as the number of research papers on the Internet grows. While the study itself is a bit shaky, the tendency of peer-based search and validation methods to stress group-thinking and cluster the variety of thought is starting to worry me. If we never stray from the “most relevant” path, how will we find the unexpected?

Tomorrow July 30th at EST 13.00 (or Spain’s CET 19,00), Beeline Labs, Deloitte and the Society of New Communications Research will “debrief” online about the recent 2008 Tribalization of Business study, which purports to explore the connections between communities and businesses (mainly). Read about it at François Gossieaux’s blog. You can register for the Deloitte webinar here, or wait for the Society’s webinar next day at the same hour. For the plain facts, see here. The marketing angle is not my preferred view (creating value within the community is more interesting that creating it with it) but it’s an essential part of the picture.

Ten very sensible points from Sean O’Driscoll at CommunityGroupTherapy. Most of them would apply to many other types of consulting situation… but this (not very recent) article has struck me as more packed with good sense than most things I’ve heard in this field. Also, this even more antique one (about getting to know the community your company’s -willingly or not- involved in) should be pasted onto some foreheads.

Rachel Happe of Mzinga blogs about an aspect of community evolution that the Macuarium team has commented frequently (and exploited, to boot): how communities sprout their own “in-words”, terms that often make no sense outside the group and that make insiders smile. For instance, we ask things “por gavor” and smile knowingly when someone spots the word in the site and thinks it an spelling mistake, and we watch out for subcultures by keeping an eye on their own giveaways… This is an useful indicator of growing cohesion, but that is not always neccesarily a good thing.

Comentarios

2 comentarios en “Community management blog reading

  1. Thanks for the link. And yeah, I moved to WordPress in early December. I posted a note on the blog, but it is interesting – when you move, you lose a lot of people!! BIG congrats on the pregnancy!

    Publicado por Nancy White | julio 30, 2008, 4:09 am
  2. Hi Nancy,

    thank you, twice :-).

    Since December? I’ve been with my head in the clouds that long? Well, I hope most readers were nimbler than me :-).

    Publicado por Miguel | julio 30, 2008, 7:55 am

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