I will be writing about knowledge management, and especially about the use of communities to support business processes within the organization. Mainly, since I like to digress.
This blog does not reflect the points of view or the services offer of my employer. It will mostly reflect the work done for Macuarium Network, a small boutique consultancy that does a slightly pioneering work in this domain, and which I run on the side. Life’s very boring at my “day job”.
Macuarium Network is a small organization built to research and explore the real world at the frontiers of “participation” and “social media”: the web, as built by its users, the different types of collaboration, volunteer management and related issues.
Among our more outstanding work are:
Macuarium.com. A large site and community of practice for creative professionals and Mac users, the reference in Spanish. We run the site and the community.
Knowledgeboard.com. The main portal for the European Union’s knowledge management effort, gathering consultants, researchers and practitioners to share and debate. We collaborate in the running of two SIGs: CoPs, and Human aspects of KM.
“Spanish best practices guide for KM” for AENOR. An attempt to adapt the EU’s reccomendations to the Spanish reality, and to SMEs. We’re members of the Commitee of Experts writing it.
Design, coordination and implementation of a multichannel support for Mac taxpayers for the Spanish IRS (tax service) as subcontractors. We did that, and the design and support of the first Mac version of their PADRE software.
I also engage in specific smaller projects for diverse customers, in the online marketing and community management arena; and speak at different academic (UAM, UCM, U de León…) and business (UE, Mundo Internet, Galician Entrepreneurs Association) venues, and write papers published here and at the Knowledgeboard.com.
Nowadays I can only accept speaking engagements, non-presential work or short (less than six months) projects… short of a full job offer :-).
(Head banner image by Gobi through stck.xchng)