It’s been a few years since TIME magazine decided the «person of the year» were the people, in their online communities. We’ve come a long way both in usage and in public awareness. So much so that it’s hard to point at what has become of it. New technologies, business models and management fads have … Sigue leyendo
Comentaba hace unos días que iba a tener la suerte de acudir a una sesión con uno de los analistas de Gartner sobre «social media en la empresa», como parte de un grupo de empleados de la empresa para la que trabajo. Era una de ésas sesiones a domicilio que hace Gartner para sus clientes … Sigue leyendo
Another Joitske-found surprise. This presentation is neither new (mid 2007) nor groundbreaking, but it does convey -contundently- the social-tool part of effective knowledge management, from the worker’s perspective. Yes, it can be criticised on several counts, but whatever we say, it’s worth looking over. You can find it here. Go. Now.
Not too long ago I felt obliged to skewer a McKinsey report on this domain. A bit later, a Gartner study came tantalisingly close to being seriously relevant. And now, the «big» consultancy that seemed closer to the concept (they did write pioneer reports on KM) produces this. Or produced it late last year, to … Sigue leyendo
You may have noticed that the Wikipedia, one of the most visible results of «content co-creation», is running a fund raising campaign. What you may not be aware of are the reasons that make Wikipedia averse to using more conventional financing means such as advertising. They are explained here, complete with a brief mention of … Sigue leyendo
This is one paper that is taking its time :-). It is the second installment of (hopefully) a series of documents attempting to explain the specific relevance and implications of knowledge management to different roles of professionals, providing some common ground. The first one attempted to summarise the matter for IT professionals; the second aimed … Sigue leyendo
Se trata de un webinar orientado a conseguir partners y revendedores (lo que sólo será interesante para algunos) pero buena parte del contenido gira alrededor de un concepto muy útil: la integración de datos dispersos por la empresa (y no normalizados), de modo que se les pueda hacer accesibles e integrarlos con otras fuentes de … Sigue leyendo
For some reason, I’m reading and listening with increasing interest about the stories of entrepreneurs… and I thought I’d share two tidbits. One is the Stanford’s Educator’s Corner, a beautiful resource for podcasts of interesting people talking to large (and mostly student) audiences, and then involving in questions and answers. Many good ideas and stories … Sigue leyendo
Sometimes it may seem that the relevant part of knowledge management (or plain old management) is design and strategy. OK, so it’s crucial, but it’s not enough: the core of it all, the differential, is still in people management. Understanding, dealing with, managing their motivations. Your team, your partners, you name it. And also, those … Sigue leyendo
This friday I commented on a Knowledge@Wharton article that presented the study «Different knowledge, different benefits: toward a productivity perspective on knowledge sharing in organizations» by Martine R Haas and Morten T. Hansen. It’s evident that I didn’t either share the study’s conclusions or appreciate their presentation, but after such a rant, I had to … Sigue leyendo
I took a bit of issue with the innocently introspective KMers that Brad Hinton was writing about earlier in the week… and here comes Wharton University and publishes a research paper apparently calling into question the effectiveness of «knowledge sharing». And this really irks. I’m not quarreling with the study in itself (I’ll be trying … Sigue leyendo
Thanks to the LawyerKM blog, I just found a quite relevant webinar (indeed, an online recorded presentation hosted by WebEx) from Six Apart, the people who create MovableType (and several more interesting things such as OpenID). The piece is here and it takes a lot to load (it does seem to have a slight quarrel … Sigue leyendo
Browsing a bit this morning I found, again, a lot of relevant, interesting, engrossing texts about what the heck is KM and where it is going. Maybe the best is this one. Like bloggers engrossed with «metablogging», KMers tend to spend a lot of time on this. I usually refuse to. To me, wondering about … Sigue leyendo
Last night Josien Kapma and John Smith phoned in for a conversation, as part of their effort to catalogue and understand the ways communities raise and use financial resources; I’ll be looking forward to the results. We talked mainly about Macuarium.com, which has a peculiar business model, and we meandered a bit along the way. … Sigue leyendo
Yep. We’re talking product, not content. A stray message from MyCustomer (a subscription from a past, e-CRM oriented era) shines the light on the way Electrolux is using outsiders, specifically university students, to come up with innovative designs (the article is here). The way they do it is essentially a publicity stunt, but it seems … Sigue leyendo
Gartner’s Team Collaboration ans Social Software «Magic Quadrant» report is online, made available free courtesy of SocialText: http://64.45.25.194/clients/socialtext/quadrant/gartner_download.html The report is useful. It’s plain Gartner can’t find a homogenous set of tools, but at long last it seems to have figured they all are part of a coherent market for a single set of needs. … Sigue leyendo
One of the uncommon characteristics of Macuarium (my little consulting company and the mothership of a few sites and forums) is that it incorporates a legal department right from its inception. Sure, the reason is that the other partner is a lawyer with an interest in the Internet… but also, that I’ve always believed in … Sigue leyendo
Well, they’re online since the 25th, but as you know I’ve been out of orbit. According to the attendants, this was the best conference organised by the Australian association yet. They sound impressed, and they’re a good reference. And now they’ve posted the presentations and materials. Specifically, here. They had so much traffic that their … Sigue leyendo
Bueno, ya estamos de vuelta. Después de una semana y media en Sevilla, aprendiendo sobre una interesante empresa química, por fin tengo un rato para intentar ponerme un poco al día. La pena es que no haya sido antes, porque la semana pasada podía haber sido aún más interesante. Como muestra: Jueves 25 de Octubre. … Sigue leyendo
Thanks to Ed Mitchell’s tip and blog post I was reminded of the latest free e-book produced by the Knowledgeboard. This year’s crop of practical stories and methods (Hands-on knowledge co-creation and sharing – Practical methods and techniques), highly reccomendable as a read and maybe even as a referece is already available for download here … Sigue leyendo