Artículos publicados

Knowledge Management

Esta etiqueta está asociada a 107 entradas

Going agile, the whole hog: Spotify, matrixes and knowledge management

Project managers often have a conflicting feeling with agile methodologies. They’re very effective for small to midsize projects, yes, but how do you keep a neat, synchronized general work plan for a really big project – a programme, actually? Without standard, old-style project management practices? Well, the people at Spotify have gone and tried. They’ve … Sigue leyendo

«Inside Apple» vs the «Valve Handbook for new Employees»: two types of emergent vision

There are companies that seem to stand out by design: they do things differently, and achieve more than the competition. This kind of advantage seldom lasts (usually either through imitation or because of market changes that render it less effective) but on occasion they are dyed in the wool, and survive long enough to be … Sigue leyendo

Last from the beach: Forrester collaboration reports for free, sundry thoughts

At the end of August, the Spanish beaches become deserted of working-age natives: all trundle back to jobs and desks (if lucky) in their disparate, beach-less cities. All? No. A small Armorican village, that is a small number of us stretch out the holidays among Spanish and French pensioners and the odd Brit. Things slow … Sigue leyendo

Webcast goodness (III): IdeaStorm, MyStarbucksIdea, and crowdsourcing in practice

This one is coming a close second on the week’s selection of webcasts, and indeed may be a nose ahead of Lithium’s. Two noses, in the long term. For all the hype (and the variety), practical crowdsourcing is usually implemented in two bits: a «suggestions» website that is essentially a specialised forum where people (the … Sigue leyendo

Compartim: an example of high-intensity community of practice in the public service

This post is part-payment for help received :-). Late this week I was lucky enough to address the annual gathering of the Programa Compartim (the «We share» programme) of the Justice Department of the Generalitat of Catalonia. The Generalitat is a government body with a very large degree of autonomy and authority on most public … Sigue leyendo

Arise, public servants (or at least participate)

No, it’s not the revolution, yet. It’s just an open question. I’ve been kindly asked to speak at a training event for a group of local government public servants. They happen to be among the people with more experience in the field of communities of practice in the public sector in Spain, and they want … Sigue leyendo

Knowledge management mailing lists

This year I’ve been looking into more online resources than I can shake a stick at, and indeed become a member of a few more mailing lists than I can keep track of. And I was already a member of some. Up to now, my takeaway on the best of them is this: Com-pracs: General … Sigue leyendo

LinkedIn, knowledge networks and a nice dinner

As you probably know (and has already probably been announced as scheduled) LinkedIn will be launching localised versions of its professional networking portal in several European countries. One of them is Spain. Kevin Eyres, their (Texan) manager for the continent, has been talking about it in Madrid these days with his (Mexican) marketing and PR … Sigue leyendo

Matt Moore and talking about KM ROI

This is a very interesting set of slides. Not just because it does give a couple of inklings on how to build some business-relevant metrics, but also because it helps a lot to frame the question that needs to be answered, and gives some practical tips about the mindframe you need to be in… and … Sigue leyendo

The Economist Intelligence Unit’s paper on collaboration

34 pages of good sense, presumably: you know I’m a The Economist fan and I appreciate their sister company’s products. Nothing groundbreaking, but at least they like to be solidly grounded. So when I learn (thanks to TechRepublic) that Cisco’s paying for the free distribution of this paper, I can’t help passing the word. You … Sigue leyendo

Visions of KM 2: paper finished at last

Well, it had to happen :-). After many months of rewriting and peer-reviewing (and enough version shenanigans to discredit me as a document manager), the paper is done. For quite a while now, I’ve felt that most business managers were not getting a clear message about knowledge management. There is a lot of academic debate … Sigue leyendo

Stephen Collins’ «Power to the People» presentation

Another Joitske-found surprise. This presentation is neither new (mid 2007) nor groundbreaking, but it does convey -contundently- the social-tool part of effective knowledge management, from the worker’s perspective. Yes, it can be criticised on several counts, but whatever we say, it’s worth looking over. You can find it here. Go. Now.

Visions of KM 2: another draft of the paper

Yet another draft, indeed :-), of the second paper in this series, aiming to explain the usefulness of knowledge management and its implementation, from a management perspective. This draft incorporates several changes made since last year, including the latest comments from one of the peer reviewers (I look forward to more). Hopefully the last will … Sigue leyendo

And now KPMG… it isn’t getting any better

Not too long ago I felt obliged to skewer a McKinsey report on this domain. A bit later, a Gartner study came tantalisingly close to being seriously relevant. And now, the «big» consultancy that seemed closer to the concept (they did write pioneer reports on KM) produces this. Or produced it late last year, to … Sigue leyendo

Macs and knowledge management

Some posts are bound to be irrelevant. Or not. This weekend I spent a few hours collecting and updating RSS feeds on Vienna, with a view to reforming my habits and using it (someday). At the same time I kept an eye on preparations for tomorrow’s coverage of the San Francisco event at which Apple … Sigue leyendo

Visions of KM 2: another draft

This is one paper that is taking its time :-). It is the second installment of (hopefully) a series of documents attempting to explain the specific relevance and implications of knowledge management to different roles of professionals, providing some common ground. The first one attempted to summarise the matter for IT professionals; the second aimed … Sigue leyendo

«Different knowledge, different benefits»: almost, but no cigar.

This friday I commented on a Knowledge@Wharton article that presented the study «Different knowledge, different benefits: toward a productivity perspective on knowledge sharing in organizations» by Martine R Haas and Morten T. Hansen. It’s evident that I didn’t either share the study’s conclusions or appreciate their presentation, but after such a rant, I had to … Sigue leyendo

Knowlege sharing’s day of reckoning, sort of

I took a bit of issue with the innocently introspective KMers that Brad Hinton was writing about earlier in the week… and here comes Wharton University and publishes a research paper apparently calling into question the effectiveness of «knowledge sharing». And this really irks. I’m not quarreling with the study in itself (I’ll be trying … Sigue leyendo

Social media in the workplace: a SixApart webinar

Thanks to the LawyerKM blog, I just found a quite relevant webinar (indeed, an online recorded presentation hosted by WebEx) from Six Apart, the people who create MovableType (and several more interesting things such as OpenID). The piece is here and it takes a lot to load (it does seem to have a slight quarrel … Sigue leyendo

The Economics Nobel prize and Communities of Practice

Talking about images I like… you may have read here mentions to «changing the landscape» to favour a desired result by making it natural for CoP participants to behave in the way you want. In practice, you can’t forbid things that people want to do (and still keep them happy and active), and if you … Sigue leyendo