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There are two schools of though about moderation. One stresses the advantages of a skilled, dedicated, company-aligned professional, another extols the virtues of motivated, knowledgeable, involved volunteers. IMHO, both are right, and the answer is the right mix. Macuarium‘s experience with volunteer work is extensive: we’ve run (and keep running) the site, and the system … Sigue leyendo
Here’s a tibdit from The Economist that I’ve been meaning to comment on for some weeks now. It seems that the «wisdom of crowds» or «wikinomics» crowd (me included, at times) will have a new example to flaunt the efectiveness of opening knowledge processes. The Galaxy Zoo project, now changing gears into publication phase, has … Sigue leyendo
On a thread started by Hildy Gottlieb over at Com-Prac this week, John Smith returned something that’s both thought-provoking and powerfully put, quoting a very old text: «[A man must reside in a town] thirty days to become liable for contributing to the soup kitchen, three months for the charity box, six months for the … Sigue leyendo
Before I get down to serious work, here’s a look at the most interesting things caught in the morning’s browsing. WordPress’ tag surfing does add a bit of spice. The wisdom of clouds: John Millner doing a panegyric of social-tagging folksonomies. Not bad for a sales pitch. And he’s right (Socialtext’s shared tagging got me … Sigue leyendo
Yep, you heard well. This afternoon the Macuarium CoP system gathered its two-millionth message :-). This is being a very significant month (and there’s more news coming). Still, I’m not especially impressed by the number of posts. It’s not an essential metric. We do have a high participation rate and all that, much higher than … Sigue leyendo
Thanks to Rosanna Tarsiero I’ve just come accross «Volunteer magnet», a book that’s as peculiar as practical for people who work with any type of volunteers. The title is very descriptive, and the authors’ presentation is a good introduction: Turn Your Organisation Into a Volunteer Magnet is a knowledge-sharing initiative within the international community of … Sigue leyendo
Lauren Klein and John D. Smith recently ran a series of interviews with people who coach community of practice leaders, and with the coachees. They are publishing part of the results and the first conversations around them. A lot of my work as community manager is coaching the leaders of each CoP, both directly and … Sigue leyendo
While reading the WikiPatterns site I jumped over to this article on A List Apart (John Grohol, April 2006). Not exactly groundbreaking but not less relevant for that… and the comments are just as illustrative. Back in the days I was designing my first fully administered forum (OK, so it was less than ten years … Sigue leyendo
One of the key tenets of the Macuarium community management philosophy is that a community with a focal point (i.e. some sort of persistent leadership) gets more things done and is a more effective learning and sharing platform. So, to an extent, we try to manage them so that three things coincide: The informal network. … Sigue leyendo
Over at Collaboration Loop, Mike Gotta has just been making some interesting comments, sparked by the Digg «user revolt» but quite more wide-ranging. And very relevant, IMHO. He pictures an organization where workers can make themselves heard in decisions that affect the corporation… and can oppose them. Think of the «Enterprise 2.0» ideal, lots of … Sigue leyendo
Another week, another interesting discussion over at the Com-Prac list. Again, it was one of little immediate impact on CoP management, but it did have some relevance. This time we thrashed what was in fact two different issues: 1. The first was about what is a personality, what is character (if anything) and the role … Sigue leyendo
Estos días, por enésima vez, la lista Com-Prac está volviendo al tema de si la experiencia «face-to-face», o «f2f» o «cara a cara» es un ingrediente necesario de las comunidades, o simplemente muy común, o… De un lado tenemos a los que resaltan (como siempre) la facilidad de la comunicación cara a cara frente a … Sigue leyendo
It’s an ever-interesting field. Most CoP literature still refers to CoPs as «self-organising» as if that meant lack of organisation, but -slowly- the idea that CoPs are institutions with processes and culture is taking hold. One of the documents that has always held most interest for me in this field was written by a Macuarium … Sigue leyendo
(Originalmente publicado el 11 de Septiembre de 2006) Como todos sabemos, hay dos formas en que una comunidad puede aparecer: como iniciativa nueva, y como escisión procedente de otra iniciativa establecida. En Macuarium ha habido ocasión de observar el proceso (y varias salidas falsas), y hasta necesidad de aprender a gestionarlo en lo posible. Pero … Sigue leyendo
eme ká eme 